Property Administration Manager

2 weeks ago

Richmond Hill, Ontario, Canada OMERS Full time

About the Role

The Property Administration Manager is a key member of the OMERS team, responsible for overseeing the Property Administration team at Upper Canada Mall and Hillcrest Mall. This role provides oversight in the areas of accounting, reconciliation, and lease administration, supporting the Director and General Manager.

Key Responsibilities

  • Maintain an overall focus on the customer and employee experience, fostering a culture of collaboration, innovation, employee empowerment, and development, inclusion, and diversity amongst the Property Administration team.
  • Ensure the Property Administration team is updated on all procedural changes and adheres to policies and procedures.
  • Complete and review annual development plans on a regular basis, providing feedback to assist in the development of staff skills on a continuous basis.
  • Manage staff performance to expectations and established standards, recognizing and rewarding exemplary performance when it occurs.
  • Provide support and direction to the Property Administration team to ensure:
    • all rents due under the lease and general invoices for all business units are collected;
    • collection procedures regarding past due rent(s) and account balances are initiated;
    • daily deposits, including wire transfer payments to appropriate tenant account by using JD Edwards, are processed;
    • accounts are analyzed to identify short payments and follow up with tenants;
    • construction and security deposits are tracked and refunds issued when required;
    • building, floor, and unit reconciliations are managed to ensure no integrity issues;
    • utility and construction invoices are billed, and Property Administrator bills utility invoices and construction invoices;
    • storage license agreements are set up in JD Edwards;
    • budgeting, quarterly reforecast, and monthly revenue accruals are overseen;
    • monthly over 90 days Accounts Receivable report on balances is prepared;
    • updates are provided to the General Manager and Property Manager on outstanding accounts requiring escalation, bad debt provision, or write-off;
    • meetings are led to discuss outstanding accounts and action plans to settle accounts;
    • analysis is provided on budget/reforecast variances;
    • other duties and/or special projects are worked on as assigned;
    • relationships are built with tenants and vendors.

Requirements

  • A post-secondary education in a related field, such as Business Administration or Accounting.
  • 2+ years of previous experience, with a retail environment preferred.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Previous experience using JD Edwards is considered a strong asset.
  • Detail-oriented with strong organizational skills and the ability to multitask and prioritize competing projects, with flexibility to react to changing priorities.
  • Strong communication and interpersonal skills, with a team player attitude.
  • Enthusiasm and a willingness to learn.

About OMERS

OMERS is a leading global real estate investor, developer, and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships, and places, we generate meaningful returns for OMERS members, enhance value for our capital partners, and create a brighter world for our customers.

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