Quality Improvement Lead

1 week ago

Toronto, Ontario, Canada Hawthorne Place Care Centre Full time

Job Title: Quality Improvement Lead - Full-Time

Job Summary:

Hawthorne Place Care Centre is seeking a highly skilled Quality Improvement Lead to join our team. The successful candidate will be responsible for leading the internal Quality Improvement Program and fostering a culture of continuous quality improvement with a focus on safety.

Key Responsibilities:

  • Coordinate the Continuous Quality Improvement Program and the Resident Quality Inspection (RQI) process.
  • Lead the internal Quality Team Meetings.
  • Train new staff on the RQI process and the Inspection Guides interview questions and surveys.
  • Utilize the Health Quality Ontario website for resources to advance quality improvement activities.
  • Ensure that all quality management and risk management-related activities are reviewed, discussed and follow-up actions identified as necessary.
  • Monitor indicators on the public website of HQO and Your Health System.
  • Communicate data analysis, trends, and Quality Improvement activities to Residents' and Family Council.
  • Work together with the Accreditation Coordinator to ensure all quality and safety standards for CARF accreditation are being addressed.
  • Required to understand the nature and meaning of quality indicators used by the Home and to understand which indicators are publicly reported.

Requirements:

  • Comprehensive knowledge of healthcare practices, trends, and issues in long-term care and impacts on other healthcare sectors/community at large.
  • Proven management experience in LTC.
  • Excellent knowledge of Quality/Risk Management philosophies and programs.
  • Master trained in Resident Quality Inspection process.
  • Training in Quality Improvement and Innovation preferred.
  • Working knowledge of relevant computer applications and applicable legislation.
  • Strong interpersonal and team-building skills.

Education and Experience:

  • Post-secondary education in a related field.
  • Minimum 2 years of experience in a quality improvement or risk management role in long-term care.

Language: English (French and Italian an asset)

Work Environment: Long-term care home

Work Schedule: Full-time

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