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Quality Improvement Lead

2 months ago


Old Toronto, Ontario, Canada Responsive Group Inc. Full time
Job Title: Quality Improvement Lead

We are seeking a highly skilled and experienced Quality Improvement Lead to join our team at Responsive Group Inc. The successful candidate will be responsible for leading our internal Quality Improvement Program and coordinating the Resident Quality Inspection process.

Key Responsibilities:
  • Coordinate the Continuous Quality Improvement Program and the Resident Quality Inspection (RQI) process.
  • Develop and submit the Annual HQO Quality Improvement Plan and Progress report for the Home.
  • Lead the internal Quality Team Meetings.
  • Train new staff on the RQI process and the Inspection Guides interview questions and surveys.
  • Utilize the Health Quality Ontario website for resources to advance quality improvement activities.
  • Ensure that all quality management and risk management-related activities are reviewed, discussed and follow-up actions identified as necessary.
  • Monitor indicators on the public website of HQO and Your Health System.
  • Communicate data analysis, trends, and Quality Improvement activities to Residents' and Family Council.
  • Work together with the Accreditation Coordinator to ensure all quality and safety standards for CARF accreditation are being addressed.
Requirements:
  • Comprehensive knowledge of healthcare practices, trends, and issues in long-term care and impacts on other healthcare sectors/community at large.
  • Proven management experience in LTC.
  • Excellent written and oral communication skills.
  • Excellent knowledge of Quality/Risk Management philosophies and programs.
  • Master trained in Resident Quality Inspection process.
  • Training in Quality Improvement and Innovation preferred.
  • Good understanding of the RAI-MDS 2.0 process and CIHI's indicators.
  • Working knowledge of relevant computer applications and applicable legislation.
  • Positive working attitude.
  • Strong interpersonal and team-building skills.
What We Offer:
  • Competitive wages.
  • Employee benefits.
  • Employee perks.
  • Employee and Family Assistance Program.
  • Support for personal and professional growth.

We are an equal opportunities employer and welcome applications from diverse candidates. If you require accommodation at any time during the recruitment process, please contact the hiring manager.