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Front Desk Coordinator

2 months ago

Olds, Canada EASE Professional Massage Full time
Job Description

EASE Professional Massage is seeking a skilled Receptionist to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.

Key Responsibilities
  • Greeting and Directing: Greet clients and direct them to the appropriate service areas or contacts.
  • Information Provision: Provide basic information to clients and the public, ensuring a positive and professional experience.
  • Customer Service: Obtain and process information required to provide excellent customer service, responding to client inquiries and resolving issues in a timely manner.
  • Scheduling and Confirmations: Schedule and confirm appointments, ensuring accurate and up-to-date records.
  • Financial Transactions: Receive and issue payments, maintaining accurate financial records.
  • Clerical Duties: Perform various clerical tasks, including filing, sorting, and distributing mail, as well as answering telephone calls and relaying messages.
  • Experience: While experience is an asset, we welcome candidates with a strong work ethic and a willingness to learn and grow with our team.

Working Conditions: This is a permanent, full-time position with a 35-hour workweek. The primary language of work is English.