Front Desk Coordinator

3 weeks ago

Olds, Canada EASE Professional Massage Full time

We are seeking a skilled Front Desk Coordinator to join our team at EASE Professional Massage. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities
  • Greeting and Directing: Greet clients and direct them to the appropriate contact or service area.
  • Information Provision: Provide basic information to clients and the public, including answering questions and resolving issues.
  • Scheduling and Confirmations: Schedule and confirm appointments, ensuring that all necessary details are accurate and up-to-date.
  • Payment Processing: Receive and issue payments, maintaining accurate records and handling any discrepancies.
  • Clerical Duties: Perform various clerical tasks, such as filing, sorting, and distributing mail, as well as answering telephone calls and relaying messages.
  • Customer Service: Provide exceptional customer service, responding to client inquiries and resolving any issues in a timely and professional manner.

Requirements

  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience is an asset, but not required.

Work Environment

  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 35 hours per week.

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