Client Solutions Leader

4 weeks ago

Montreal, Quebec, Canada Insight Enterprises Full time

Job Title: Customer Solutions Manager

Department: Field Sales, Solution and Business Development

Reporting to: Operations Manager

General Overview:

The Customer Solutions Manager is a pivotal role within our organization, reporting directly to the Operations Manager. This position is tasked with driving new sales initiatives across commercial and industrial sectors. The ideal candidate will cultivate robust business relationships through effective communication, investigation, negotiation, and closure strategies. The focus will be on expanding and nurturing accounts within the designated sector while actively seeking additional business opportunities through proactive outreach.

Success in this role is measured by the achievement of monthly productivity targets, necessitating a balanced performance in both product and service sales as outlined in the performance metrics.

Key Responsibilities:


• Develop and maintain a comprehensive list of potential clients for outreach, utilizing insights from business partners, industry directories, trade events, and other relevant sources.


• Conduct a detailed ROI analysis to guide proposals and ensure successful transaction closure.


• Engage potential clients through proactive phone outreach, identifying and qualifying leads while presenting the full spectrum of Insight's offerings.


• Oversee the target account strategy, opportunity management, and pipeline effectiveness.


• Collaborate closely with the operations manager and other Insight resources to ascertain clients' technical needs and recommend effective solutions tailored to their business objectives.


• Manage all facets of the sales cycle, including quoting, negotiation, advising on credit terms, and preparing sales agreements.


• Implement cross-selling and upselling strategies to enhance revenue and profit margins consistently.


• Work in tandem with Insight's internal support teams to guarantee exceptional customer satisfaction.


• Meet or exceed sales targets as specified in the performance metrics.


• Maintain oversight of outstanding customer accounts for items overdue by 60 days or more.


• Stay abreast of relevant technologies and strategic market trends; continuously enhance industry knowledge through participation in key events, specialized literature, vendor training, and external educational opportunities as applicable.

Qualifications (Education/Experience/Skills and Abilities)


• Bilingual proficiency in French and English.


• Post-secondary education complemented by a minimum of 5 years of relevant experience in solution-oriented product and service sales.


• At least 3 years of experience managing increasingly complex client portfolios.


• Comprehensive knowledge of multi-vendor product lines, alongside technical and professional service offerings.


• Proven track record of meeting ambitious individual sales targets and expanding market share through the acquisition of new clients.


• In-depth understanding of the IT industry, market dynamics, and key performance indicators.


• Exceptional skills in relationship management, sales strategy, communication, customer engagement, negotiation, and decision-making.


• Ability to thrive in a fast-paced work environment.


• Strong practical proficiency in MS Office applications.

Physical Requirements:

This role is primarily office-based, involving extensive computer work. The candidate may spend prolonged periods sitting, typing, and using a phone (including a headset). The ability to lift up to 10 pounds may be required.

As a condition of employment, this position is subject to successful completion of reference checks, criminal background checks, and driver's record evaluations if applicable.

Insight is committed to equal employment opportunities, ensuring that all qualified candidates receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.

Posting Notes: Montreal || Quebec (CA-QC) || Canada (CA) || Sales/Business Development || None || Montreal, Quebec ||

  • Sales Manager Leader

    1 week ago

    Montreal, Quebec, Canada Remax Solutions Full time

    About the RoleThe Sales Manager is a key member of our team at Remax Solutions, responsible for leading our buyer-side sales efforts. This individual is a highly sociable and optimistic leader who excels at building and managing a cohesive sales team.Key ResponsibilitiesManage sales reports and adjust strategies to optimize performanceContribute to the...

  • Sales Manager Leader

    1 week ago

    Montreal, Quebec, Canada Remax Solutions Full time

    About the RoleThe Sales Manager is a key member of our team at Remax Solutions, responsible for leading our buyer-side sales efforts. This individual is a highly sociable and optimistic leader who excels at building and managing a cohesive sales team.Key ResponsibilitiesManage sales reports and adjust strategies to optimize performanceContribute to the...

  • Client Solutions Expert

    2 weeks ago

    Montreal, Quebec, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?The role at Royal Bank of Canada's Insurance Advice Centre offers a unique blend of flexibility and fulfillment. As a bilingual Licensed Insurance Advisor for Home & Auto, you will be the trusted voice on the other end of the phone, providing insurance advice and options to help clients protect what's...

  • Architecte de solutions Azure/Azure Solution Architect

    6 days ago

    Montreal, Quebec, Canada KPI Digital Solutions Full time

    A propos de KPI Digital SolutionsKPI Digital Solutions est une entreprise leader dans le domaine de la technologie, qui offre des solutions innovantes et personnalisées pour répondre aux besoins de ses clients. Nous sommes à la recherche d'un Architecte de solutions Azure/Azure Solution Architect pour rejoindre notre équipe de développement.Fonctions et...

  • Architecte de solutions Azure/Azure Solution Architect

    5 days ago

    Montreal, Quebec, Canada KPI Digital Solutions Full time

    A propos de KPI Digital SolutionsKPI Digital Solutions est une entreprise leader dans le domaine de la technologie, qui offre des solutions innovantes et personnalisées pour répondre aux besoins de ses clients. Nous sommes à la recherche d'un Architecte de solutions Azure/Azure Solution Architect pour rejoindre notre équipe de développement.Fonctions et...

  • Real Estate Sales Leader

    4 weeks ago

    Montreal, Quebec, Canada Remax Solutions Full time

    Position Overview:The Sales Leader is a dynamic individual who thrives on interpersonal interactions, exuding positivity and enthusiasm. This role requires a proficient leader capable of cultivating a unified sales team comprising Buyer Specialists and Showing Assistants, all dedicated to upholding the team's standards and achieving collective objectives.Key...

  • Client Solutions Professional

    6 days ago

    Montreal, Quebec, Canada Insight Enterprises Inc Full time

    About the Role:The Client Solutions Executive is a key member of the Field Sales, Solutions & Business Development team at Insight Enterprises Inc.Key Responsibilities:Work closely with clients to understand their business needs and provide customized solutions to help them achieve their business goals.Develop and maintain strong relationships with clients...

  • Client Solutions Professional

    6 days ago

    Montreal, Quebec, Canada Insight Enterprises Inc Full time

    About the Role:The Client Solutions Executive is a key member of the Field Sales, Solutions & Business Development team at Insight Enterprises Inc.Key Responsibilities:Work closely with clients to understand their business needs and provide customized solutions to help them achieve their business goals.Develop and maintain strong relationships with clients...

  • Client Solutions Associate

    4 weeks ago

    Montreal, Quebec, Canada Senseability Full time

    Job Overview:As a Client Solutions Associate at Senseability, you will collaborate with internal management teams and institutional investors to establish and achieve local market business development goals.Key Responsibilities:Engage with local business partners to support current clients and assist in converting potential clients to our platform.Facilitate...

  • Solutions Expert

    2 days ago

    Montreal, Quebec, Canada GURUS Solutions Full time

    {"title": "Solutions Consultant Role at GURUS Solutions", "description": "At GURUS Solutions, we're seeking a skilled Solutions Consultant to join our team. As a Solutions Consultant, you'll play a crucial role in helping our clients achieve their business goals by leveraging your expertise in NetSuite and your ability to communicate complex technical...

  • Solutions Expert

    2 days ago

    Montreal, Quebec, Canada GURUS Solutions Full time

    {"title": "Solutions Consultant Role at GURUS Solutions", "description": "At GURUS Solutions, we're seeking a skilled Solutions Consultant to join our team. As a Solutions Consultant, you'll play a crucial role in helping our clients achieve their business goals by leveraging your expertise in NetSuite and your ability to communicate complex technical...

  • Client Solutions Manager

    4 weeks ago

    Montreal, Quebec, Canada Alteo Inc. Full time

    Client Solutions Manager (Payment Services) Alteo Inc. is seeking a Client Solutions Manager (Payment Services) for a permanent role. Key Responsibilities: Oversee the handling of inquiries and issues to ensure adherence to contractual obligations and service level agreements (SLAs). Manage the processing of client administrative and commercial requests....

  • Client Solutions Lead

    4 weeks ago

    Montreal, Quebec, Canada Insight Enterprises Full time

    Job Title: Customer Solutions Manager Department: Field Sales, Solution and Business Development Reporting to: Operations Manager General Overview: The Customer Solutions Manager is a pivotal role within the organization, reporting directly to the Operations Manager. This position is accountable for driving new sales opportunities across commercial and...

  • Technical Leader

    6 days ago

    Montreal, Quebec, Canada GURUS Solutions Full time

    About the RoleGURUS Solutions is seeking a highly skilled Technical Leader - Consultant to join our team. As a key member of our NetSuite Consulting Practice, you will be responsible for leading technical projects, managing teams, and driving business growth.Key ResponsibilitiesTechnical Project LeadershipLead technical projects from analysis to delivery,...

  • Technical Leader

    6 days ago

    Montreal, Quebec, Canada GURUS Solutions Full time

    About the RoleGURUS Solutions is seeking a highly skilled Technical Leader - Consultant to join our team. As a key member of our NetSuite Consulting Practice, you will be responsible for leading technical projects, managing teams, and driving business growth.Key ResponsibilitiesTechnical Project LeadershipLead technical projects from analysis to delivery,...

  • Client Solutions Executive

    2 days ago

    Montreal, Quebec, Canada Insight Enterprises, Inc. Full time

    Job Title: Client Solutions ExecutiveJob Summary:We are seeking a highly motivated and results-driven Client Solutions Executive to join our team at Insight Enterprises, Inc. As a Client Solutions Executive, you will be responsible for generating new sales opportunities within the Commercial and Industrial sectors.Key Responsibilities:Develop and execute...

  • Client Solutions Executive

    2 days ago

    Montreal, Quebec, Canada Insight Enterprises, Inc. Full time

    Job Title: Client Solutions ExecutiveJob Summary:We are seeking a highly motivated and results-driven Client Solutions Executive to join our team at Insight Enterprises, Inc. As a Client Solutions Executive, you will be responsible for generating new sales opportunities within the Commercial and Industrial sectors.Key Responsibilities:Develop and execute...

  • Responsable des solutions clients senior

    4 weeks ago

    Montreal, Quebec, Canada Amazon Web Services Canada, Inc. Full time

    À propos du posteEn tant que Responsable des solutions clients senior chez Amazon Web Services (AWS), vous jouerez un rôle clé dans l'accompagnement des clients tout au long de leur parcours vers le cloud. Ce poste stratégique vous permettra de garantir une collaboration harmonieuse entre toutes les équipes d'AWS pour atteindre des résultats optimaux...

  • Gestionnaire solutions clients

    1 week ago

    Montreal, Quebec, Canada Amazon Full time

    Customer Solutions Manager Rejoignez notre équipe axée sur la sensibilisation et l'adoption d'Amazon Web Services (AWS) dans le secteur public canadien. Nous sommes à la recherche d'un professionnel expérimenté pour occuper le poste de Customer Solutions Manager et aider les clients du gouvernement provincial du Québec à développer l'adoption...

  • Client Solutions Executive

    3 days ago

    Montreal, Quebec, Canada Insight Enterprises Full time

    {"Job Title: Client Solutions ExecutiveJob Summary:We are seeking a highly motivated and results-driven Client Solutions Executive to join our team at Insight Enterprises. As a key member of our sales team, you will be responsible for generating new sales opportunities within the Commercial and Industrial sectors.Key Responsibilities:* Develop and execute...