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Patient Registration and Scheduling Coordinator
3 months ago
The Registration/Scheduling Clerk plays a crucial role in the efficient operation of Rehabilitation Services. This position is responsible for ensuring timely patient registration and processing, assisting clients and staff as necessary, and managing the scheduling of clinic appointments.
Key Responsibilities- Facilitate the registration of patients for rehabilitation services.
- Schedule provider appointments using the Meditech system promptly and ensure families are informed of appointment times.
- Coordinate and schedule multi-disciplinary appointments as required.
- Complete various health forms and maintain accurate records.
- Receive and relay messages through phone, fax, and email.
- Maintain adequate supplies and manage orders as needed.
- Order and manage patient charts, ensuring proper handling and return to Health Records.
- Provide general support to clients and staff, greeting and directing patients and families.
- Ensure the waiting area is presentable and welcoming.
- Participate in care team discussions, contributing to clinic efficiency and functionality.
This position requires availability Monday through Friday, with specific days and hours to be determined.
Qualifications- High School Diploma or GED is required.
- Completion of a recognized Office Administration Diploma Program is an asset.
- Proficiency in Microsoft Office and familiarity with other computer programs/technology is necessary.
- Data entry skills are essential.
- Knowledge of Meditech and Community Wide Scheduling (CWS) is preferred.
- Strong multi-tasking, organizational, and prioritization skills are required.
- Excellent communication and interpersonal skills are essential for teamwork.
- Ability to work respectfully with diverse inter-professional team members.
- Strong time management and prioritization skills are necessary.
- Attention to detail and a commitment to quality are crucial.
- Self-motivated with the ability to work independently with minimal supervision.
- Flexibility to adapt to workload demands is required.
- Commitment to Family Centered Care is essential.
- Experience in registration and scheduling within a healthcare environment is preferred.
- Familiarity with office equipment is an asset.
- Knowledge of medical terminology is beneficial.
- Competency in additional languages is an asset.
Thank you for considering this opportunity with Nova Scotia Health and IWK Health.