Registration Clerk

3 days ago


Halifax, Nova Scotia, Canada Nova Scotia Health and IWK Health Full time
The Opportunity

We are seeking a highly organized and detail-oriented Registration/Scheduling Clerk to join our team. As a key member of our team, you will be responsible for the timely patient registration and processing, as well as the booking of physician clinic time and outreach clinic time within set guidelines and procedures.

Responsibilities include:

  • Verifying and transferring patient information into databases and various health forms as required.
  • Coordinating the scanning of historical patient documentation to the existing database.
  • Scheduling clinic appointments within set guidelines and procedures to accommodate various needs of clients and staff.
  • Coordinating appointments for patients requiring multi-disciplinary sessions, minimizing inconvenience to clients.
  • Receiving and relaying messages via phone, email, and fax.
  • Coping and mailing information to clients and doctors.
  • Filing, maintaining, and retrieving various patient charts as requested.
  • Liaising with patients, families, visitors, and staff as required.

Works within a team environment to provide adequate coverage for the service. Schedule will require flexibility with days worked.

Hours of Work

Monday to Friday; 7.0 hr shift

Your Qualifications

We are looking for a candidate with:

  • Minimum High School Diploma or GED required.
  • Completion of a recognized business/secretarial program an asset.
  • Previous experience in a similar role preferred.
  • Demonstrated accurate keyboarding and data entry skills required.
  • Demonstrated organizational, analytical, time management, interpersonal, and communication skills required.
  • Knowledge of medical terminology, especially genetics, are strong assets.
  • Familiarity with Telehealth and SMS (genetic chart management system) are strong assets.
  • Competencies in other languages an asset.

We offer a competitive salary range of $22.894 - $24.8939 per hour and a comprehensive benefits package.

Thank you for your interest in IWK Health. We are an equal opportunities employer and welcome applications from diverse candidates. Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process, you have the right to request accommodation. Please discuss your needs when invited to the assessment process.


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