Registration Clerk

3 days ago


Halifax, Nova Scotia, Canada Nova Scotia Health and IWK Health Full time
The Opportunity

We are seeking a highly organized and detail-oriented Registration/Scheduling Clerk to join our team at IWK Health Centre. As a key member of our team, you will be responsible for ensuring the timely registration and processing of patients, as well as the booking of physician clinic time and outreach clinic time within set guidelines and procedures.

Responsibilities include:

  • Verifying and transferring patient information into databases and various health forms as required.
  • Coordinating the scanning of historical patient documentation to the existing database.
  • Scheduling clinic appointments within set guidelines and procedures to accommodate various needs of clients and staff.
  • Coordinating appointments for patients requiring multi-disciplinary sessions, minimizing inconvenience to clients.
  • Receiving and relaying messages via phone, email, and fax.
  • Coping and mailing information to clients and doctors.
  • Filing, maintaining, and retrieving various patient charts as requested.
  • Liaising with patients, families, visitors, and staff as required.

As a Registration/Scheduling Clerk, you will work within a team environment to provide adequate coverage for the service. A flexible schedule is required, with the ability to work Monday to Friday, 7-hour shifts.

To be successful in this role, you will require:

  • A minimum High School Diploma or GED.
  • Completion of a recognized business/secretarial program is an asset.
  • Previous experience in a similar role is preferred.
  • Demonstrated accurate keyboarding and data entry skills.
  • Demonstrated organizational, analytical, time management, interpersonal, and communication skills.
  • Knowledge of medical terminology, especially genetics, is a strong asset.
  • Familiarity with Telehealth and SMS (genetic chart management system) is a strong asset.
  • Competencies in other languages are an asset.

If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at IWK Health Centre.


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