Registration Clerk for Rehabilitation Services
1 month ago
We are seeking a highly organized and detail-oriented Registration/Scheduling Clerk to join our Rehabilitation Services team at IWK Health. As a key member of our team, you will be responsible for timely patient registration and processing, assisting clients and staff as required, and scheduling of clinic time.
Key responsibilities include:
- Scheduling of provider appointments in Meditech system in a timely manner and ensuring that families are notified of appointment times
- Coordinating and scheduling multi-disciplinary appointments as requested
- Registering patients for rehabilitation services
- Completing various health forms as required
- Receiving and relaying messages via phone, fax and email
- Maintaining adequate supplies and ordering as needed
- Ordering patient charts as required, collecting and returning patient charts to and from Health Records as required
- Providing general support to clients and staff
- Greeting & directing patients/families
- Observing and maintaining the general appearance of patient waiting area
- Completing workload data as required
We are looking for a team player with excellent communication and interpersonal skills, who is able to work independently with minimal supervision and prioritize tasks effectively. If you are a detail-oriented and organized individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.
Hours of WorkMonday – Friday; exact days/hours to be decided
Your Qualifications- Minimum High School Diploma or GED required
- Graduate of a recognized Office Administration Diploma Program an asset
- Working knowledge of Microsoft Office and other computer programs/technology (testing may be conducted on candidates)
- Data entry skills required
- Knowledge of Meditech preferred
- Knowledge of Community Wide Scheduling (CWS) preferred
- Excellent multi-tasking, organizational and prioritization skills required
- Proven team player with excellent communication and interpersonal skills required
- Demonstrated ability to respectfully work with a variety of inter-professional team members required
- Demonstrated excellent prioritization and time management skills required
- Demonstrated high regard for quality and attention to detail required
- Demonstrated initiative; self-motivated to work independently with minimal supervision required
- Demonstrated flexibility to meet workload demands required
- Demonstrated knowledge of and commitment to Family Centered Care required
- Experience with registration and scheduling in a health center environment preferred
- Experience with office equipment an asset
- Demonstrated knowledge of medical terminology an asset
- Competency in other languages an asset
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