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Restaurant Operations Manager

2 months ago

Toronto, Ontario, Canada Burger King Full time
Job Summary

We are seeking a highly skilled Restaurant Assistant Manager to join our team at Burger King. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Management: Conduct performance reviews to evaluate team members and provide constructive feedback for growth and development.
  • Inventory Management: Organize and maintain inventory levels to ensure efficient stock management and minimize waste.
  • Health and Safety: Ensure compliance with health and safety regulations to maintain a safe working environment.
  • Supplier Management: Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
  • Marketing: Participate in marketing plans and implementation to drive sales growth and increase brand awareness.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Team Leadership: Supervise a team of more than 20 people, providing guidance and support to ensure excellent team performance.
  • Technical Skills: Possess strong computer and technology skills, including proficiency in electronic cash registers, MS Office, and point-of-sale systems.
  • Work Environment: Work in a fast-paced environment, managing multiple tasks and priorities while maintaining attention to detail.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: English is the primary language of communication.
  • Work Schedule: 40 hours per week.
Benefits
  • Health Benefits: Health care plan.
  • Financial Benefits: Group insurance benefits.
  • Other Benefits: Other benefits, including a permanent employment contract.