Parking Operations Manager
5 days ago
We are seeking a highly skilled and experienced Parking Operations Manager to join our team at Reimagined Parking. As a key member of our operations team, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.
Key Responsibilities:- Provide exceptional customer service experiences for all Impark customers and clients
- Ensure parking locations are operated and maintained to Impark's company standards
- Assist customers with parking meters and direct them into parking facilities
- Process refunds and provide information on long-term parking options
- Process cash transactions and deposits, and perform daily site inspections and equipment checks
- Manage site staff, including coordination of staffing and staff disciplinary action when required
- Monitor personnel to ensure compliance with company uniform and service standards
- Complete paperwork related to staff hiring, transfer, termination, and hours worked
- Regularly review the lot's physical condition, including signage, surface, lighting, and automated equipment
- Initiate work orders for maintenance repairs or improvements, and liaise with contractors and maintenance department
- Ensure all accounting and contract information is distributed for internal setup of the site
- Excellent verbal and written communication skills
- Customer service oriented
- Pleasant and energetic personality
- Excellent working knowledge of Microsoft Office and Citrix-based applications
- Hands-on working knowledge of parking equipment and related software
- Ability to multi-task and work in a fast-paced environment
- Driver's License Required
As a full-time employee, you will be eligible for a comprehensive benefits package, including medical, vision, dental, life insurance, AD&D, STD, LTD, RRSP, and EAP.
Reimagined Parking is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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Toronto, Ontario, Canada Reimagined Parking Full time{"h1": "Field Supervisor", "h2": "Job Summary", "p": "We are seeking a highly motivated and experienced Field Supervisor to join our team at Reimagined Parking. As a Field Supervisor, you will be responsible for overseeing the daily operations of our parking facilities, ensuring the safe and efficient parking of guest vehicles, and delivering exceptional...
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Toronto, Ontario, Canada Reimagined Parking Full time{"h1": "Field Supervisor", "h2": "Job Summary", "p": "We are seeking a highly motivated and experienced Field Supervisor to join our team at Reimagined Parking. As a Field Supervisor, you will be responsible for overseeing the daily operations of our parking facilities, ensuring the safe and efficient parking of guest vehicles, and delivering exceptional...
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Toronto, Ontario, Canada Reimagined Parking Full time{"h1": "Field Supervisor Job Description", "p": "As a Field Supervisor at Reimagined Parking, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service. This role requires a strong ability to multitask, work independently, and thrive in a fast-paced environment.", "ul": [{"li":...
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Toronto, Ontario, Canada Reimagined Parking Full time{"h1": "Field Supervisor Job Description", "p": "As a Field Supervisor at Reimagined Parking, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service. This role requires a strong ability to multitask, work independently, and thrive in a fast-paced environment.", "ul": [{"li":...
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