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Parking Operations Manager

2 months ago


Toronto, Ontario, Canada Reimagined Parking Full time
{"h1": "Field Supervisor Job Description", "p": "As a Field Supervisor at Reimagined Parking, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service. This role requires a strong ability to multitask, work independently, and thrive in a fast-paced environment.", "ul": [{"li": "Provide positive customer experiences for all Impark customers and clients"}, {"li": "Ensure location is operated and maintained to Impark's company standards"}, {"li": "Assist customers with meters"}, {"li": "Direct customers into parking facilities"}, {"li": "Process refunds"}, {"li": "Provide information to customers on long-term parking options"}, {"li": "Process cash transactions and deposits"}, {"li": "Daily site inspections and equipment checks"}, {"li": "Maintenance of site system software"}, {"li": "Correspondence and communication with all company departments as needed."}, {"li": "Reporting and requesting of equipment servicing/repairs"}, {"li": "Work outdoors, exposed to all weather conditions"}, {"li": "Manage site staff"}, {"li": "Other duties as assigned by manager"}, {"li": "Wear assigned uniform"}, {"li": "Ability to work independently and in a team environment"}, {"li": "Must be mobile and able to cover the entire site"}, {"li": "Must be able to work outdoors through inclement conditions"}], "h2": "Staff Supervision", "ul": [{"li": "Coordination of staffing for attended site based on regular manpower requirements and site activity."}, {"li": "Staff disciplinary action when required, including issuing of written warnings. Subsequent monitoring and follow-up action, and participation in grievance/dismissal proceedings."}, {"li": "Monitoring of personnel to ensure compliance with company uniform and service standards."}, {"li": "Completion of paperwork related to staff hiring, transfer, termination, and hours worked."}], "h2": "Lot Maintenance/Set-Up", "ul": [{"li": "Regular review of the lot's physical condition including signage, surface, lighting, automated equipment, etc."}, {"li": "Initiation of work orders dealing with any necessary maintenance repairs or improvements ensuring that necessary coding information is provided for accounting purposes and capital expenditure items are approved as needed."}, {"li": "Liaison with contractors, maintenance department, equipment suppliers, and Landlord/Property Manager"}, {"li": "Ensure that all accounting and contract information is distributed to ensure appropriate internal set up of site."}], "h3": "Skills, Knowledge and Expertise", "ul": [{"li": "Excellent verbal and written communication skills."}, {"li": "Customer service oriented."}, {"li": "Pleasant and energetic personality."}, {"li": "Excellent working knowledge of Microsoft Office and Citrix based applications."}, {"li": "Hands-on working knowledge of parking equipment and related software."}, {"li": "Ability to multi-task."}, {"li": "Able to work and thrive in a fast-paced environment."}, {"li": "Ability to prioritize tasks in an ever-changing environment."}, {"li": "Driver's License Required"}], "h3": "Benefits", "p": "(Full-Time Employee Only)

Medical/Vision
Dental
Life Insurance
AD\u0026D
STD
LTD - offered based on employee group

RRSP - offered based on employee group

EAP - offered based on employee group

Vacation"}