Restaurant Operations Manager
2 weeks ago
We are seeking a skilled Restaurant Operations Manager to join our team at Little Caesars. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.
Key Responsibilities- Leadership and Management
- Supervise and train a team of 3-4 staff members to ensure they have the skills and knowledge to provide excellent customer service and maintain a clean and safe working environment.
- Develop and implement effective strategies to improve restaurant performance, including sales growth, customer satisfaction, and employee engagement.
- Customer Service
- Ensure that all customers receive a positive experience, including prompt and friendly service, accurate orders, and a clean and welcoming dining area.
- Address customer complaints and concerns in a professional and courteous manner.
- Operations and Administration
- Manage inventory, supplies, and equipment to ensure that the restaurant is well-stocked and running efficiently.
- Prepare and submit reports on sales, customer feedback, and employee performance.
- Develop and implement effective systems for maintaining accurate records and ensuring compliance with health and safety regulations.
- Team Development
- Identify and develop the skills and abilities of team members to ensure that they are equipped to perform their roles effectively.
- Provide coaching, feedback, and support to team members to help them achieve their goals and improve their performance.
- Education
- Secondary (high) school graduation certificate
- Experience
- 7 months to less than 1 year of experience in a supervisory or management role in the food service industry
- Skills and Abilities
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and make decisions quickly
- Strong problem-solving and analytical skills
- Ability to work effectively in a team environment
- Flexibility and adaptability in a dynamic work environment
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