Registration/Booking Coordinator, Respiratory Clinic

1 week ago


Vancouver, British Columbia, Canada PHSA Full time

**Job Summary**

We are seeking a highly organized and detail-oriented Registration/Booking Clerk to join our team at the Respiratory Clinic. As a key member of our department, you will be responsible for scheduling and registering patients, managing referrals, and performing various administrative tasks.

**Key Responsibilities**

  • Schedule and book patient appointments and follow-up appointments using a computerized scheduling system.
  • Receive and register patients upon arrival, ensuring accurate and complete patient demographics and information.
  • Perform referral functions, including data entry, paperwork processing, and scheduling new referrals based on established criteria.
  • Provide exceptional customer service, responding to inquiries and requests for information, and greeting patients and families.
  • Assemble and maintain client charts, utilizing appropriate forms and layout, and filing documentation.
  • Maintain accurate records, performing data entry, collating information, and maintaining log sheets and patient statistics.
  • Prepare and distribute various materials, such as correspondence, reports, and notices, using computerized word processing and spreadsheet software.
  • Provide clerical support to the department, including booking meetings, following up on action items, and ordering office supplies.
  • Prepare and submit expense claims, ensuring accurate coding and authorization.

**Requirements**

  • Grade 12, plus two (2) years' recent experience, or an equivalent combination of education, training, and experience.
  • Ability to keyboard 45 wpm and knowledge of medical terminology.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Physical ability to carry out the duties of the position.
  • Commitment to developing knowledge and understanding of legislative obligations and provincial commitments.

**What We Offer**

  • A comprehensive benefits package, including a municipal pension plan and psychological health and safety programs.
  • Access to professional development opportunities, including in-house training programs and courses.
  • A remote work-friendly environment, with flexible work options.
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.

**About Us**

PHSA is a provincial health services authority that plans, manages, and evaluates specialized health services. Our values reflect our commitment to excellence and include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, and Serve with purpose.



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