Registration/Booking Coordinator

3 days ago


Vancouver, British Columbia, Canada PHSA Full time
Job Summary

We are seeking a highly organized and detail-oriented Registration/Booking Coordinator to join our team at the Endo-Biochem Clinic. As a key member of our scheduling team, you will be responsible for coordinating patient appointments, managing schedules, and providing exceptional customer service.

Key Responsibilities
  • Appointment Scheduling: Utilize a computerized scheduling system to schedule and book patient appointments, including complex interdisciplinary appointments, and ensure that all necessary information is accurate and up-to-date.
  • Patient Registration: Receive and register patients within the computerized scheduling system, ensuring that all demographic and contact information is complete and accurate.
  • Referral Management: Perform referral functions, including gathering additional information, performing data entry, and processing related paperwork, to ensure seamless coordination of patient care.
  • Clerical Support: Provide administrative support to the department, including answering phones, responding to inquiries, and performing various clerical duties to maintain a smooth and efficient work environment.
  • Record Keeping: Maintain accurate and up-to-date records, including patient charts, schedules, and statistics, to ensure compliance with regulatory requirements and departmental policies.
  • Communication: Develop and maintain effective communication with patients, families, healthcare providers, and other stakeholders to ensure seamless coordination of patient care.
Requirements
  • Education: Grade 12, plus two (2) years' recent experience in a related field, or an equivalent combination of education and experience.
  • Skills: Ability to keyboard 45 wpm, knowledge of medical terminology, effective communication and interpersonal skills, and ability to work in a fast-paced environment.
  • Knowledge: Familiarity with computerized scheduling systems, medical terminology, and departmental policies and procedures.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package, including a comprehensive health and wellness program.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.
  • Collaborative Work Environment: A dynamic and supportive work environment that fosters collaboration and teamwork.


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