Ambulatory Clinic Registration/Booking Coordinator
1 week ago
Job Summary
The Provincial Health Services Authority (PHSA) is seeking a highly organized and detail-oriented individual to fill the role of Ambulatory Clinic Registration/Booking Clerk. This position will be responsible for scheduling and registering patients for appointments, as well as performing various administrative tasks to support the smooth operation of the clinic.
Key Responsibilities
- Schedule and book patient appointments and follow-up appointments using a computerized scheduling system.
- Receive and register patients upon arrival, ensuring that patient demographics and information are complete and accurate.
- Perform receptionist and other clerical duties, including answering telephones, responding to inquiries, and greeting patients and families.
- Assemble and maintain client charts, utilizing appropriate forms and layout in accordance with established procedures.
- Perform referral functions, including gathering additional information, performing data entry, and receiving and processing related paperwork.
- Schedule new referrals based on established criteria, working with physicians, clinic nurses, and other allied health professionals to ensure accurate scheduling.
Requirements
- Completion of Grade 12.
- Two (2) years' recent experience in a related field, or an equivalent combination of education and experience.
- Ability to keyboard 45 wpm.
- Knowledge of medical terminology.
- Effective communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.
What We Offer
- A comprehensive benefits package, including a municipal pension plan and psychological health and safety programs.
- Access to professional development opportunities, including in-house training programs and courses.
- A remote work-friendly environment, with flexible work options available.
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.
PHSA Values
At PHSA, we value respect, compassion, innovation, partnership, and purpose. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve.
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