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Registration/Booking Coordinator, Endo-Biochem Clinic
2 months ago
Job Summary
We are seeking a highly organized and detail-oriented Registration/Booking Coordinator to join our team at the Endo-Biochem Clinic. As a key member of our scheduling team, you will be responsible for coordinating patient appointments, managing schedules, and providing exceptional customer service to our patients and healthcare providers.
Key Responsibilities
- Coordinate patient appointments and schedules, ensuring timely and efficient processing of patient information.
- Manage and maintain accurate and up-to-date patient records, including demographic and medical information.
- Communicate effectively with patients, healthcare providers, and other stakeholders to ensure seamless coordination of patient care.
- Provide exceptional customer service, responding to patient inquiries and resolving any issues in a timely and professional manner.
- Collaborate with other team members to ensure smooth operation of the scheduling department.
- Perform data entry and other administrative tasks as required.
Requirements
- Grade 12, plus two (2) years' recent experience in a related field, or an equivalent combination of education, training, and experience.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare providers, and other stakeholders.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
- Proficiency in computer software applications, including Microsoft Office and scheduling systems.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
