Registration/Booking Coordinator
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as a Registration/Booking Clerk. In this role, you will be responsible for scheduling and booking patient appointments, managing patient demographics, and performing various administrative tasks.
Key Responsibilities- Scheduling and Booking: Utilize a computerized scheduling system to schedule and book patient appointments, including complex interdisciplinary appointments, and ensure that all necessary information is accurate and up-to-date.
- Patient Registration: Receive and register patients within the computerized scheduling system, ensuring that all patient demographics and information are complete and accurate.
- Referral Management: Perform referral functions, including gathering additional information, performing data entry, and receiving and processing related paperwork.
- Clerical Support: Provide clerical support to the department, including answering telephones, responding to inquiries, and performing various administrative tasks.
- Record Keeping: Maintain accurate and up-to-date records, including patient charts, log sheets, and statistics.
- Communication: Communicate effectively with patients, families, and healthcare professionals to ensure seamless care coordination.
- Education: Grade 12, plus two (2) years' recent experience, or an equivalent combination of education, training, and experience.
- Skills and Knowledge: Ability to keyboard 45 wpm, knowledge of medical terminology, ability to communicate effectively, and ability to deal with others effectively.
- Physical Abilities: Physical ability to carry out the duties of the position.
PHSA is a remote work-friendly employer, welcoming flexible work options to support our people. We offer a comprehensive benefits package, including a municipal pension plan, and psychological health & safety programs and holistic wellness resources.
We are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the Human Rights Code.
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