Business Development Manager

2 weeks ago

Ottawa, Ontario, Canada Carrier Enterprise Canada Full time

**About Us**

Carrier Enterprise Canada is a leading distributor of HVAC/R equipment and aftermarket parts, supplies, and accessories. We are committed to delivering exceptional customer service and supporting our customers' success.

**Job Summary**

We are seeking a highly motivated and experienced Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for achieving sales goals, building strong client relationships, and providing dedicated customer service.

**Key Responsibilities**

  • Achieve agreed-upon sales goals and increase market share for our aftermarket parts product lines and HVAC equipment.
  • Build and maintain strong relationships with clients, providing exceptional customer service and support.
  • Identify and pursue new business opportunities, expanding our customer base and increasing revenue.
  • Provide quotes to customers and gather market feedback to inform our business strategy.
  • Collaborate with the credit department to collect outstanding debts and resolve customer disputes.
  • Support the counter team as needed, providing backup and assistance.
  • Prepare and submit weekly sales reports, providing insights and analysis to inform our business decisions.
  • Participate in after-hours call-out service, providing support to our customers as needed.
  • Coordinate and support customer training with vendor support.

**Requirements**

  • Minimum three to five years of experience in HVAC/R sales.
  • Excellent customer service skills and a customer-centric approach.
  • Proficiency in computer software and systems.
  • Proven negotiation, sales, and leadership abilities.

**What We Offer**

We invest in our people, providing valuable training, best-in-class tools, and a successful sales methodology. We believe our people are the key to delivering exceptional customer experiences.

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