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Customer Retention Specialist – Insurance Services

3 months ago


Prince George, British Columbia, Canada 019986 Hub International Canada West ULC (Canada West) Full time

Welcome to HUB International, a leading global insurance brokerage ranked among the top in the industry. We are dedicated to delivering customized solutions for businesses and individuals, helping them navigate the complexities of the insurance landscape. We invite you to join our team as an Auto Retention Specialist in our call center, where your primary focus will be on providing outstanding customer support to our existing clients, guiding them through various insurance options, and identifying any potential coverage gaps.

Position Overview:

  • Strong interpersonal skills coupled with effective problem-solving capabilities
  • Exceptional verbal and written communication skills
  • Ability to excel in a dynamic and fast-paced work environment
  • Positive mindset and strong work ethic
  • Motivated to achieve retention objectives
  • Comfortable using technology and digital tools

Compensation Package:

This role offers a competitive base salary ranging from $38,400.00 to $42,000.00, along with commission opportunities based on your sales performance. Additional benefits include comprehensive health coverage, disability insurance, RRSP matching, paid time off, and performance-based bonuses.

Why Join HUB?

  • Be part of a collaborative and supportive team environment
  • Enjoy paid time off to celebrate personal milestones
  • Participate in community service initiatives with designated time off
  • Access to career advancement opportunities
  • Receive a comprehensive benefits package and competitive pay

Your Future at HUB:

At HUB, we prioritize education and employee development. We offer a range of training programs and licensing support to ensure your professional growth and success. Join us in our mission to safeguard what matters most and contribute positively to your community.

If you align with our values and are looking to enhance your career, consider the opportunities available at HUB International. We are a dynamic organization that emphasizes innovation, integrity, teamwork, accountability, and exceptional service.