Client Care Specialist

5 days ago

Prince George, British Columbia, Canada Hub International Canada West ULC (Canada West) Full time

Hi, we're HUB

We're proud to be a leading insurance brokerage where we advise businesses and individuals on how to achieve their goals. When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement, and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy – so you're ready for tomorrow.

The Opportunity

Are you a bright, outgoing, and people-oriented individual? If so, this is the career for you.

As a Personal Insurance Specialist, you will help protect individuals' most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.

A Day in the Life

  • Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)
  • Follow-up regularly on sales leads and referral prospects
  • Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner
  • Achieve sales and retention goals and targets
  • Maintain a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities

What You Will Bring to the Team

  • Minimum 1-year Personal Insurance experience
  • Level 2 General Insurance License is an asset, but not required
  • Desire and proactive ability to deliver exceptional client service
  • Demonstrated ability to work in a high-volume, fast-paced team environment
  • Keen eye for detail and high sense of urgency
  • Strong communication skills in both written and verbal
  • Demonstrated ability to drive sales initiatives
  • Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)

Salary Expectations

The expected salary range for this position is $42,000.00 to $50,000.00 and will be impacted by factors such as the successful candidate's skills, experience, and working location, as well as the specific position's business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Choose HUB?

  • We're a company that values education and continuous learning, and we will assist you along your career development path.
  • We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations, or programs.
  • We're a rapidly growing company that offers significant opportunity for advancement.
  • We're a company that gives back and is active in our communities.
  • We offer a diverse, challenging work environment with financial security and career satisfaction.

What Makes Us Different?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families, and businesses. To empower our employees to learn, grow, and make a difference in their communities.

Our Core Values:

  • Entrepreneurship: We encourage innovation and educated risk-taking.
  • Integrity: We do the right thing every time.
  • Teamwork: We work together to maximize results.
  • Accountability: We measure and take responsibility for outcomes.
  • Service: We serve customers, communities, and colleagues.

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