Auto Retention Specialist

2 months ago


Prince George, British Columbia, Canada 019986 Hub International Canada West ULC (Canada West) Full time
About the Role

We are seeking a highly motivated and customer-focused Auto Retention Specialist to join our growing call center team at HUB International Canada West ULC (Canada West). As an Auto Retention Specialist, you will play a critical role in providing exceptional customer service to our existing clients, advising them on how to best protect their assets when it comes to auto insurance.

Key Responsibilities
  • Provide proactive and creative solutions to clients' insurance needs, identifying gaps in their coverage and offering tailored recommendations.
  • Develop new business opportunities through cross-selling and referrals to Personal & Commercial Lines.
  • Meet retention goals and contribute to the growth of our call center team.
Requirements
  • Excellent interpersonal skills, with a strong ability to communicate effectively with clients and colleagues.
  • Ability to work in a fast-paced environment, handling high volumes of transactions and meeting deadlines.
  • Willingness to obtain Level 1 general insurance license and commit to ongoing learning and development.
  • Strong problem-solving skills, with the ability to think creatively and outside the box.
What We Offer
  • A competitive variable compensation structure, with a base salary of $38,400.00 to $42,000.00, plus commissions based on successful sales performance.
  • A comprehensive benefits package, including extended health benefits, disability insurance, RRSP matching, and paid-time-off benefits.
  • A dynamic and supportive work environment, with opportunities for growth and development.
About HUB International Canada West ULC (Canada West)

HUB International Canada West ULC (Canada West) is a leading insurance brokerage firm, committed to providing exceptional service and innovative solutions to our clients. We value education and continuous learning, and offer a range of training and development opportunities to support our employees' career goals.



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