Auto Insurance Sales and Service Professional

2 months ago

Prince George, British Columbia, Canada 019986 Hub International Canada West ULC (Canada West) Full time
About the Role

We are seeking a highly motivated and customer-focused Auto Retention Specialist to join our growing call center team at HUB International Canada West ULC (Canada West). As an Auto Retention Specialist, you will play a critical role in providing exceptional customer service to our existing clients, advising them on how to best protect their assets when it comes to auto insurance.

Key Responsibilities
  • Provide exceptional customer service to existing clients, identifying gaps in their coverage and offering solutions using a diverse selection of insurance products.
  • Develop new business by cross-selling and making referrals to Personal & Commercial Lines.
  • Meet retention goals and achieve clear and achievable targets.
  • Work in a busy, fast-paced environment, handling high volumes of transactions and utilizing multiple computer programs concurrently.
Requirements
  • Interpersonal skills, excellent customer service, empathy, and problem-solving abilities.
  • Excellent written and verbal communication skills, with above-average typing speed.
  • Ability to work in a team environment, meeting team and individual targets in a measured environment.
  • Positive and upbeat attitude, with a strong work ethic and drive to succeed.
  • Willingness to obtain Level 1 general insurance license.
  • Ease with technology and ability to use multiple computer programs concurrently.
What We Offer
  • Variable compensation structure, including base salary and commission.
  • Comprehensive benefit and total compensation packages, including extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses.
  • Opportunities for career growth and development, including HUB Ready training and financial support for licensing and industry designations.
About HUB International Canada West ULC (Canada West)

HUB International Canada West ULC (Canada West) is a leading insurance brokerage firm, proud to be ranked 5th among the world's largest insurance brokerages. We advise businesses and individuals on how to reach their goals, providing tailored solutions and unrelenting advocacy. Our core values include entrepreneurship, integrity, teamwork, accountability, and service.

Why Join Us?
  • Opportunities for career growth and development.
  • Comprehensive benefit and total compensation packages.
  • Positive and supportive work environment.
  • Opportunities to make a difference in our communities.

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