Office Administration Coordinator

4 weeks ago


Courtenay, British Columbia, Canada North Island College Full time
Position Overview

North Island College is seeking a dedicated Coordinator for the Office Administration program. This role requires an individual who can operate autonomously in everyday administrative functions related to the program.

The Coordinator will play a crucial role in formulating policies, cultivating external relationships, providing daily leadership, and ensuring active departmental involvement in the selection process.

Additionally, the Coordinator will offer insights on vacation requests, short-term leave options, guide students and the public regarding the program's scope, and assist in student recruitment while supporting quality assurance efforts.

This position involves collaborating with online partner institutions in Office Administration and overseeing the daily operations of the programs in partnership with the Dean of the Faculty of Arts, Science & Management.

The Coordinator is tasked with delivering current information to prospective OA students, including evaluations of potential program waiver candidates.

Moreover, the Coordinator will aid in the development of program-related policies, communicate priorities to faculty, plan workloads, and participate in meetings with coordinators from other post-secondary institutions, along with any additional responsibilities as needed.

Key Competencies

Successful candidates should possess the following competencies:

  • Strong collaborative skills and the ability to foster a team-oriented environment while supporting change management.
  • Capacity to create a collegial, positive, and student-focused work atmosphere that promotes learning for students, faculty, and staff.
  • Proven organizational and interpersonal skills.
  • Demonstrated leadership capabilities, including the ability to provide educational guidance within a diverse department/school and collaborate across various departments/schools.
  • Experience and enthusiasm for program design, development, delivery, and evaluation in a post-secondary context.
  • Familiarity with financial management practices, including budgeting and expenditure oversight.
  • Understanding of human resource management practices.
Responsibilities
  • Collaborate with program faculty to ensure a safe and supportive environment for both students and instructors.
  • Assist with internal and external reporting as necessary.
  • Support course scheduling and the creation of work assignments for faculty.
  • Guide students in identifying appropriate career paths aligned with their aspirations.
  • Establish meaningful connections with student advisors to enhance program-specific advising.
  • Maintain effective communication with stakeholders, including faculty, staff, and external partners, to encourage collaboration and promote program success.
  • Work with high school recruiters and marketing teams to enhance program visibility and attract prospective students.
  • Develop and nurture relationships with community professionals to support program quality assurance initiatives.
  • Ensure that Indigenization practices are integrated into program planning and curriculum development.
  • Provide assistance to students facing challenges and promote overall well-being.
  • Coordinate work placement opportunities as needed.
Qualifications
  • A Bachelor's degree in a relevant field related to Office Administration; a Master's degree is preferred.
  • A Provincial Instructors Diploma is preferred.
  • Evidence of ongoing professional development in Office Administration is required.
  • A minimum of three years of relevant online and face-to-face teaching experience at the post-secondary level is required.
  • At least three years of related experience in office administration or management is required.
  • Experience in curriculum design and development is preferred.
Required Skills and Abilities
  • Technical proficiency with Brightspace (D2L LMS).
  • Advanced knowledge and skills in computer applications relevant to best business practices.
  • Exceptional instructional abilities, employing a variety of creative and engaging methods to enhance learning in an online environment.
  • Commitment to student success.
  • Excellent interpersonal, oral, and written communication skills.
  • Strong organizational and time management skills, with the ability to plan, prioritize, and meet deadlines efficiently.
  • Ability to work independently and collaboratively within a team environment, engaging with online faculty, coordinators, student groups, employers, and staff.


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