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Customer Service Coordinator Hybrid

2 months ago

Longueuil, Quebec, Canada Béton Provincial Full time
About the Role

We are seeking a highly skilled Customer Service Coordinator Hybrid to join our team at Béton Provincial. As a key member of our logistics and customer service team, you will be responsible for providing exceptional customer service, processing orders, and collaborating with our logistics team to ensure seamless delivery.

Key Responsibilities
  • Customer Service: Provide high-quality customer service to our clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Order Processing: Take orders and enter them into our system, ensuring accuracy and efficiency.
  • Logistics Collaboration: Work closely with our logistics team to plan and coordinate delivery schedules, ensuring timely and reliable service.
Requirements
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with customers and colleagues.
  • Organizational Skills: Proven ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Technical Skills: Proficiency in using computer systems and software, with the ability to learn new systems quickly.