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Customer Support Coordinator
1 month ago
Job Title: Customer Support Coordinator
Job Summary:
The Customer Support Coordinator is a key role within our organization, responsible for providing exceptional customer service and support to our clients. This position requires a strong problem-solving skills, attention to detail, and excellent communication skills.
Responsibilities:
- Manage customer complaints and issues in a timely and professional manner.
- Collaborate with the sales team to ensure customer needs are met and exceeded.
- Coordinate field service team schedules and ensure timely completion of tasks.
- Provide administrative support to the field team, including ordering equipment and tools.
- Participate in performance evaluations and provide feedback to team members.
Requirements:
- Strong customer service skills and a passion for delivering exceptional customer experiences.
- Excellent problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficiency in Microsoft Office and ability to learn new software quickly.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A recognition and reward program for outstanding performance.
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including your resume and cover letter, to [insert contact information].
