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Claims Resolution Specialist
2 months ago
Job Summary
We are seeking a skilled Claims Resolution Specialist to join our team at CAA Club Group. As a Claims Resolution Specialist, you will be responsible for settling claims related to habitation, automobile, motorcycle, long haul trucking, commercial, and warranty programs.
Key Responsibilities
- Determine and assess coverage of claims
- Conduct investigations, including statements and loss assessments
- Negotiate settlements and determine subrogation potential
- Guide and direct external vendors for effective investigation and control of claims
- Prepare correspondence and file reports
- Process payments and maintain timely and accurate claim reserves
- Manage claims audit programs
Requirements
- College certificate
- Personal-lines Damage Insurance and Commercial-line Damage Insurance Claims Adjuster AMF permit
- Minimum 5 years of experience
- CIP or FCIP designation or working towards is an asset
- Bilingual English-French, spoken and written
- Strong business writing skills
- Excellent interpersonal, analytical, organizational, decision-making, problem-solving, and presentation skills
- Ability to multi-task in a claim department with evolving duties and responsibilities
What We Offer
- Competitive total compensation and benefits package
- Annual shared success program based on performance
- Annual merit increases based on performance
- Registered Retirement Savings Plan with a matching contribution component
- Complimentary CAA Membership