Expert Claims Specialist

2 months ago


Laval, Quebec, Canada CAA Club Group Full time

About Us

As a member of the CAA Club Group, Echelon Assurance is a leading provider of specialized insurance solutions for individuals and businesses. Our mission is to protect Canadian families and businesses through a network of partner insurance brokers. We strive to create a collaborative and inclusive work environment that fosters growth and success.

Who We Are

At Echelon, we're passionate about propelling careers to new heights. Our fast-paced and performance-driven work environment offers opportunities for professional development and continuous learning. We recognize and reward exceptional performance and results, and we're committed to creating a workplace that's both challenging and fulfilling.

Our Values

We're concerned, we're leaders, we're innovators, and we collaborate. We work hard and celebrate our achievements with dignity. We believe in doing what's right and feeling good about it.

Job Information

We're seeking a skilled Expert Claims Specialist to join our team. As a key member of our claims team, you'll be responsible for analyzing and processing claims related to various insurance products, including home, auto, motorcycle, and commercial insurance. Your duties will include:

  • Examining insurance contracts to determine claim eligibility
  • Conducting investigations to gather information, assess losses, and negotiate settlements
  • Evaluating subrogation possibilities and pursuing them when applicable
  • Guiding external vendors to ensure efficient claims processing
  • Preparing correspondence and submitting required reports
  • Treating payments or denials
  • Maintaining adequate reserve amounts

Your Profile

We're looking for a highly skilled and experienced claims professional with a strong background in insurance claims analysis and negotiation. The ideal candidate will possess:

  • A diploma in a related field
  • A claims adjuster license in personal and commercial insurance
  • A minimum of 5 years of experience in claims
  • Proficiency in Word and Excel
  • Excellent verbal and written communication skills
  • Strong analytical, organizational, decision-making, and problem-solving skills
  • Ability to multitask and assume increasing responsibilities

Benefits for You

We offer a comprehensive compensation and benefits package, including an annual performance-based bonus, merit-based salary increases, a registered pension plan with employer matching, and a CAA-Québec membership card.

Our Commitment

As an organization, we prioritize safety, including the safety and well-being of our employees. As a condition of employment, you must be and remain fully vaccinated.



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