Protective Services Agent

4 weeks ago


Kingston, Ontario, Canada Paladin Security Full time
Position Overview:

As a vital member of our team, you will be responsible for ensuring the safety and security of our premises and individuals. Your role will encompass a variety of duties aimed at maintaining a secure environment.

Key Responsibilities:
  • Conducting proactive and reactive security patrols
  • Monitoring and supervising individuals to ensure their safety
  • Managing conflicts and employing de-escalation techniques
  • Providing exceptional customer service
  • Responding promptly to incidents and emergencies
  • Writing detailed reports on incidents and observations
  • Investigating routine occurrences and enforcing policies
  • Enforcing parking regulations and smoking policies
  • Performing additional duties as assigned
Qualifications:
  • Essential: Valid Security License for Ontario, First Aid/CPR - Level C certification, and a minimum of 6 months of security experience.
  • Proof of COVID-19 vaccination and immunization records (MMR, Varicella, TB Skin Tests).
  • Ability to pass a Vulnerable Sector Check during onboarding.
  • Required Skills: Ability to complete mandatory certifications, remain calm in emergencies, and follow site regulations.
  • Capability to work independently and as part of a team, sitting or standing for extended periods.
  • Effective verbal communication skills for de-escalation and reporting.
  • Bilingualism (English/French) and customer service experience are considered assets.
Why Join Paladin Security?
  • Receive extensive paid training in the security industry.
  • Access opportunities for career advancement and professional growth.
  • Enjoy unionized benefits, including an education allowance and pension plan.
  • Benefit from free uniforms and an annual boot allowance.
  • Get reimbursed for your security license and receive allowances for dry cleaning and tailoring.
  • Take advantage of paid vacation and sick days, along with additional perks.


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