Protective Services Agent
4 weeks ago
As a vital member of our team, you will be responsible for ensuring the safety and security of our premises and individuals. Your role will encompass a variety of duties aimed at maintaining a secure environment.
Key Responsibilities:
- Conducting proactive and reactive security patrols
- Monitoring and supervising individuals to ensure their safety
- Managing conflicts and employing de-escalation techniques
- Providing exceptional customer service
- Responding promptly to incidents and emergencies
- Writing detailed reports on incidents and observations
- Investigating routine occurrences and enforcing policies
- Enforcing parking regulations and smoking policies
- Performing additional duties as assigned
- Essential: Valid Security License for Ontario, First Aid/CPR - Level C certification, and a minimum of 6 months of security experience.
- Proof of COVID-19 vaccination and immunization records (MMR, Varicella, TB Skin Tests).
- Ability to pass a Vulnerable Sector Check during onboarding.
- Required Skills: Ability to complete mandatory certifications, remain calm in emergencies, and follow site regulations.
- Capability to work independently and as part of a team, sitting or standing for extended periods.
- Effective verbal communication skills for de-escalation and reporting.
- Bilingualism (English/French) and customer service experience are considered assets.
- Receive extensive paid training in the security industry.
- Access opportunities for career advancement and professional growth.
- Enjoy unionized benefits, including an education allowance and pension plan.
- Benefit from free uniforms and an annual boot allowance.
- Get reimbursed for your security license and receive allowances for dry cleaning and tailoring.
- Take advantage of paid vacation and sick days, along with additional perks.
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