Transportation Coordinator
7 days ago
Job Summary:
We are seeking a highly skilled and experienced Transportation Coordinator to join our team at First Student Canada-Transco. As a key member of our operations team, you will be responsible for ensuring the safe and efficient transportation of students and passengers.
Key Responsibilities:
- Oversee all routes and scheduling of buses to ensure on-time performance and optimal resource allocation.
- Counsel and coach drivers and monitors to ensure compliance with company policies and procedures.
- Handle heavy phone and radio traffic to communicate with drivers, monitors, and other stakeholders.
- Take all scheduling and driver complaints, and report to Operations Supervisor/Contract Manager.
- Serve as primary communication liaison with major contracted customers.
- May handle charter reservations, billing, or driver payroll.
- Provide solutions to drop-off and pick-up problems.
- Handle back-up driver duties or perform miscellaneous clerical duties as needed.
- Complete assignment of special projects.
- Assist with supervision of day-to-day operations.
Requirements:
- 3-5 years of experience in transportation or logistics.
- High school diploma or equivalent.
- Basic knowledge of radio dispatch equipment.
- Excellent communication and customer service skills.
- Ability to deliver under time constraints and deadlines.
- Previous terminal operations, dispatch, or driver experience.
- Computer literate.
- Subject to background check.
About First Student Canada-Transco:
We are a leading provider of student transportation services in Canada. Our commitment to safety, customer service, and innovation has made us a trusted partner for schools and communities across the country. As a member of our team, you will have the opportunity to work with a diverse group of professionals who share your passion for transportation and customer service.
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