Transportation Operations Manager

2 weeks ago


Regional Municipality of Peel, Canada First Student Canada-Transco Full time

Job Summary:

First Student Canada-Transco is seeking an experienced Transportation Operations Manager to assist the Contractual Manager in supervising daily operations, monitoring performance, and ensuring the safe transportation of students and passengers.

Key Responsibilities:

  • Assist in supervising daily operations, including ensuring home to school routes are covered in a timely and efficient manner.
  • Interface with drivers regarding concerns and performance issues.
  • Investigate client complaints and coordinate resolutions.
  • Ensure achievement of on-time performance goals.
  • Monitor driver safety and make Injury Prevention (IP) contacts with drivers to identify and resolve safety issues.
  • Assist Contractual Manager with review and resolution of union grievances.
  • Ensure dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes.
  • Audit and correct athletic trip invoices based on company guidelines.

Requirements:

  • High school diploma or equivalent.
  • 3-5 years experience in transportation.
  • 2-3 years supervisory experience.
  • Computer literacy skills with Microsoft Word, Excel, and Outlook.
  • Familiar with basic vehicle mechanic processes and maintenance.
  • Ability to effectively prioritize tasks and manage time effectively.
  • Work extended hours regularly, including weekends.
  • Possess working vehicle to travel within service area as needed.

About First Student Canada-Transco:

We are a leading provider of student transportation services, committed to safety, customer service, and employee satisfaction. Our team of experienced professionals is dedicated to delivering reliable and efficient transportation solutions to our customers.



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