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Transportation Operations Assistant

2 months ago

Regional Municipality of Peel, Canada First Student Canada-Transco Full time

Job Summary:

First Student Canada-Transco is seeking a highly skilled and experienced Assistant Transportation Manager to join our team. As a key member of our operations team, you will be responsible for assisting the Contractual Manager in supervising daily transportation operations, monitoring performance, identifying safety issues, and resolving conflicts.

Key Responsibilities:

  • Ensure home to school routes are covered in a timely and efficient manner
  • Interface with drivers regarding concerns and performance issues
  • Investigate client complaints and coordinate resolutions
  • Ensure achievement of on-time performance goals
  • Monitor driver safety and make Injury Prevention (IP) contacts with drivers to identify and resolve safety issues
  • Assist Contractual Manager with review and resolution of union grievances
  • Ensure dispatch staff assigns spare drivers and buses as required to provide on-time coverage of routes
  • Audit and correct athletic trip invoices based on company guidelines

Requirements:

  • High school diploma or equivalent
  • 3-5 years experience in transportation
  • 2-3 years supervisory experience
  • Computer literacy skills with Microsoft Word, Excel, and Outlook
  • Familiar with basic vehicle mechanic processes and maintenance
  • Ability to effectively prioritize tasks and manage time effectively
  • Work extended hours regularly, including weekends
  • Possess working vehicle to travel within service area as needed

About First Student Canada-Transco:

We are a leading provider of student transportation services, committed to putting our customers first and delivering dependable transportation solutions. Our team is dedicated to safety, customer service, and innovation, and we offer tremendous career advancement opportunities due to our strong presence across North America. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.