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Transportation Coordinator
3 months ago
As a key member of the First Student Canada-Transco team, the Dispatcher plays a vital role in ensuring the efficient operation of our transportation services. Our organization is recognized as a leading provider of school transportation, committed to delivering safe and reliable services to communities across North America.
Key Responsibilities:
- Manage and oversee all bus routes and scheduling to ensure timely service delivery.
- Provide guidance and support to drivers and monitors, fostering a collaborative work environment.
- Handle high volumes of communication via phone and radio, addressing scheduling and driver concerns.
- Act as the primary communication link with major clients, ensuring their needs are met.
- Assist with administrative tasks such as charter reservations, billing, and payroll for drivers.
- Develop solutions for any issues related to drop-off and pick-up logistics.
- Perform additional clerical duties and special projects as assigned.
- Support the supervision of daily operational activities.
Qualifications:
The ideal candidate will possess:
- A minimum of 3-5 years of relevant experience in dispatch or operations.
- A high school diploma or equivalent educational background.
- Basic proficiency with radio dispatch systems.
- Strong communication and customer service skills.
- The ability to work effectively under pressure and meet deadlines.
- Computer literacy and familiarity with operational software.
- Compliance with DOT drug testing and physical requirements.
At First Student Canada-Transco, we are dedicated to fostering a diverse and inclusive workforce. We value the contributions of all individuals and encourage applications from all qualified candidates.
We are committed to maintaining a drug-free workplace and adhere to all relevant regulations.