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Patient Registration and Scheduling Coordinator
3 months ago
Position: Registration and Scheduling Clerk
Department: Admitting & Registration - Day Surgery & ENT Clinic, Health Information Services
Employment Type: Permanent Hourly Full-Time (100% FTE)
Compensation: $22.894 per hour
About IWK Health: IWK Health is a prominent academic health sciences center dedicated to providing comprehensive care for children, youth, adults, and families across the Atlantic region. Our diverse team of approximately 4000 professionals is committed to fostering a culture of mentorship and professional growth. We celebrate our collective achievements and prioritize collaboration in modern facilities or remote settings, ensuring our work aligns with our core values.
Commitment to Diversity: We strive to create an inclusive environment that promotes equity and belonging. We acknowledge the rich history of the Mi'kmaq people and the diverse communities within Nova Scotia. Our commitment extends to eliminating discrimination and building trust within our workforce and the communities we serve.
Role OverviewAs a Registration and Scheduling Clerk, you will report to the Manager of Health Information Services and work under the guidance of the Health Information Services supervisors. Your responsibilities will encompass a variety of reception and clerical tasks essential for the smooth operation of both the Day Surgery and ENT clinics. Key duties include:
- Managing patient bookings and scheduling efficiently.
- Facilitating patient registration and data entry for admissions, discharges, and transfers.
- Performing necessary transport functions in accordance with established policies.
- Maintaining inventory and ordering supplies as needed.
- Responding to inquiries via phone and email, ensuring accurate communication of messages.
- Preparing daily schedules and handling photocopying of reports and correspondence.
Your working hours will typically be Monday to Friday, with flexibility based on departmental requirements.
Qualifications- High School Diploma or GED is required.
- Completion of a recognized business or secretarial program is advantageous.
- Prior experience in a similar role is preferred.
- Proficient keyboarding and data entry skills are essential.
- Strong organizational, analytical, and communication skills are necessary.
- Familiarity with medical terminology is required.
- Competency in additional languages is a plus; proficiency in French is preferred.
Note: Only candidates selected for an interview will be contacted. If you require accommodations during the assessment process, please inform us when invited.
This position is part of the Admin Professionals bargaining unit, and preference will be given to current bargaining unit employees for unionized roles.
Employment Offer: All offers of employment are contingent upon the successful completion of background checks and verification of credentials.
