Admitting and Administrative Clerk, Psychiatry Clinic

3 weeks ago


Vancouver, British Columbia, Canada PHSA Full time
Job Summary

We are seeking a highly organized and detail-oriented Admitting and Administrative Clerk to join our Psychiatry Clinic team. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare team.

Key Responsibilities
  • Schedule and book patient appointments and follow-up appointments, ensuring timely and accurate communication with patients and healthcare providers.
  • Receive and register patients upon arrival, ensuring accurate and complete patient information.
  • Perform referral functions, including screening, data entry, and processing related paperwork.
  • Maintain accurate and up-to-date patient records, including demographic information and medical history.
  • Provide administrative support to the healthcare team, including typing, filing, and distributing documents.
  • Answer telephones, respond to inquiries, and provide general administrative support to patients and staff.
Requirements
  • Grade 12 diploma or equivalent.
  • Two years of recent experience in a related administrative role or an equivalent combination of education and experience.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Knowledge of medical terminology and office software applications.
What We Offer
  • A comprehensive benefits package, including municipal pension plan and psychological health and safety programs.
  • Access to professional development opportunities, including in-house training programs and courses.
  • A supportive and inclusive work environment that values diversity and promotes employee well-being.
  • Opportunities for growth and advancement within the organization.


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