Program Coordinator, PREP

4 weeks ago

Canada College Ic Full time

The College of Immigration and Citizenship Consultants is home to a highly skilled and diverse group of professionals dedicated to enhancing the immigration and citizenship consulting profession across Canada.

As an equal opportunity employer, we encourage applications from individuals legally entitled to work in Canada who reflect the diversity of our nation and possess the qualifications we seek.

While we appreciate the interest of all applicants, only those selected for further consideration will be contacted.

About the College of Immigration and Citizenship Consultants

The College is the regulatory authority designated by the Government of Canada to oversee the practice of Regulated Canadian Immigration Consultants (RCICs) and Regulated International Student Immigration Advisors (RISIAs). Its responsibilities, authority, and powers are defined in the College of Immigration and Citizenship Consultants Act (Canada). The College establishes and enforces the licensing, educational, and ethical standards of the profession in the public interest.

Position Overview

JOB TITLE: Program Coordinator, PREP
Department: Professional Standards, Research, Education and Policy (PREP)
Reports to: Supervisor, Standards and Quality Management
Language Requirement: Bilingual Non-Imperative
Classification: 14-month contract

This role plays a vital part in supporting our team by providing programmatic and administrative assistance to implement, manage, and evaluate various initiatives.

Key Responsibilities
  • Process program forms and submissions, ensuring accuracy and completeness, and follow up with applicants regarding missing documents or incomplete files.
  • Address program-related inquiries, providing necessary information and updates, and escalate issues to the Supervisor as required.
  • Collaborate with Instructors, Supervisor, and other stakeholders to create and communicate program calendars and session schedules.
  • Maintain and manage the Department's program-specific databases, including the development of user guides and workflow processes.
  • Work with the supervisor and/or PREP management team to develop and report on program/project metrics and process standards to inform quality assurance.
  • Draft and distribute various written communication materials to relevant stakeholders, including emails, internal and external correspondence, forms, program schedules, purchase orders, website content, reports, and presentations.
  • Provide coordination support to the Department, including maintaining the departmental mailbox, scheduling meetings, preparing agendas, taking minutes, circulating materials, and managing the filing system.
Required Skills and Experience
  • Experience in data management, reporting, and spreadsheet analysis to provide cyclical and ad-hoc metrics, including trending and forecasting.
  • Strong time management and prioritization skills to handle conflicting demands and commitments.
  • Excellent organizational skills and attention to detail to track administrative processes and ensure documentation accuracy.
  • Interpersonal skills for effective stakeholder relationship management, representing the College as the first point of contact.
  • Adaptability to work in a fast-paced environment as a collaborative team player who demonstrates initiative.
  • Strong written and verbal communication skills for drafting communications and interacting with program applicants.
Education and Experience Requirements
  • College Diploma.
  • 1 to 3 years of experience in an administrative role.
  • Proficiency in office and administrative software.
What We Offer
  • Remote hiring and onboarding process.
  • The opportunity to contribute to the public interest within the immigration and citizenship sector.
  • A culture of transparency, involving team members in significant discussions.
  • Health benefits from the start for you and your family.
  • Access to the Employee and Family Assistance program.
Application Process

To apply, please upload your resume and a brief cover letter outlining your suitability for this role.

Your personal information will be collected and used by the College during the application process. Please review the College's Privacy Statements for more information regarding its privacy practices.

The College is committed to equal opportunity employment. We welcome applications from individuals legally entitled to work in Canada, who reflect the diversity of our nation, and whose qualifications align with the skills and experiences we seek. We are dedicated to providing equal opportunities to all candidates and accommodating individuals with disabilities. If you are contacted regarding an employment opportunity and require accommodation, we will work with you to identify the best support throughout the process.

The successful candidate will be required to undergo a criminal background check. Only those selected for further consideration will be contacted.

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