Front Desk Coordinator

4 hours ago


Slave Lake, Canada Northern Star Hotel & Convention Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at the Northern Star Hotel & Convention Center. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our guests.

Key Responsibilities
  • Customer Service: Greet and direct guests to contacts or service areas, provide basic information, and obtain and process information required to provide customer service.
  • Switchboard Operations: Operate the switchboard or telephone system, answer telephone calls and relay messages, and arrange teleconferences.
  • Clerical Duties: Perform tasks such as filing, sorting, and distributing mail, as well as maintaining work records and logs.
  • Administrative Support: Provide directory assistance, calculate billing charges, and monitor mobile radio or telephone.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 35 to 40 hours per week.


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