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Front Desk Coordinator

2 months ago


Slave Lake, Canada THE YK CAREER EDUCATION SOCIETY Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at THE YK CAREER EDUCATION SOCIETY. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation of our office.

Key Responsibilities
  • Greeting and Directing: Greet visitors and direct them to the appropriate contacts or service areas.
  • Information Provision: Provide basic information to clients and the public, ensuring accuracy and professionalism.
  • Customer Service: Obtain and process information required to provide excellent customer service, resolving issues in a timely and efficient manner.
  • Switchboard Operations: Operate the switchboard or telephone system, handling incoming and outgoing calls with poise and courtesy.
  • Record Keeping: Record and relay information accurately, maintaining confidentiality when necessary.
  • Scheduling: Schedule and confirm appointments, ensuring seamless communication with clients and staff.
  • Financial Transactions: Receive and issue payments, performing basic financial transactions with precision.
  • Clerical Duties: Perform various clerical tasks, including filing, sorting, and distributing mail, maintaining a tidy and organized workspace.
  • Telecommunications: Answer telephone calls, relay messages, and arrange teleconferences as needed.
  • Accounting: Calculate billing charges accurately, ensuring timely and accurate invoicing.
  • Monitoring: Monitor mobile radio or telephone, staying alert to potential issues or concerns.
  • Data Entry: Perform data entry tasks with attention to detail, maintaining accurate records.
Requirements
  • Availability: Be available to start on the advertised date.
  • Work Authorization: Be legally authorized to work in Canada.
Benefits
  • Dental Plan: Enjoy comprehensive dental coverage.
  • Health Care Plan: Receive excellent health care benefits.
  • Work Term: Enjoy a permanent work term.
  • Work Language: Work in English.
  • Hours: Work 40 hours per week.