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Front Desk Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at THE YK CAREER EDUCATION SOCIETY. As a key member of our front-line staff, you will be responsible for providing exceptional customer service and ensuring a smooth day-to-day operation of our office.
Key Responsibilities- Greeting and Directing: Greet visitors and direct them to the appropriate contacts or service areas.
- Information Provision: Provide basic information to clients and the public, ensuring accuracy and professionalism.
- Customer Service: Obtain and process information required to provide excellent customer service, resolving issues in a timely and efficient manner.
- Switchboard Operations: Operate the switchboard or telephone system, handling incoming and outgoing calls with poise and courtesy.
- Record Keeping: Record and relay information accurately, maintaining confidentiality when necessary.
- Scheduling: Schedule and confirm appointments, ensuring seamless communication with clients and staff.
- Financial Transactions: Receive and issue payments, performing basic financial transactions with precision.
- Clerical Duties: Perform various clerical tasks, including filing, sorting, and distributing mail, maintaining a tidy and organized workspace.
- Telecommunications: Answer telephone calls, relay messages, and arrange teleconferences as needed.
- Accounting: Calculate billing charges accurately, ensuring timely and accurate invoicing.
- Monitoring: Monitor mobile radio or telephone, staying alert to potential issues or concerns.
- Data Entry: Perform data entry tasks with attention to detail, maintaining accurate records.
- Availability: Be available to start on the advertised date.
- Work Authorization: Be legally authorized to work in Canada.
- Dental Plan: Enjoy comprehensive dental coverage.
- Health Care Plan: Receive excellent health care benefits.
- Work Term: Enjoy a permanent work term.
- Work Language: Work in English.
- Hours: Work 40 hours per week.