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Hotel Front Desk Clerk

2 months ago


Slave Lake, Canada Slave Lake Accommodations LTD Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our team at Slave Lake Accommodations LTD. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a smooth front desk operation.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations.
  • Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges, and receive payments.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls, relay messages, and contact customers to deliver requested wake-up calls.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Experience: 7 months to less than 1 year of experience in a similar role.
  • Language: English.
  • Work Hours: 30 hours per week.