Front Desk Coordinator

21 hours ago

Vancouver, British Columbia, Canada Ace High Barber Shop LTD Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Ace High Barber Shop LTD. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.

Key Responsibilities
  • Greeting and Directing: Greet clients and direct them to the appropriate service area or contact.
  • Information Provision: Provide basic information to clients and the public, including answering questions and resolving issues.
  • Ordering and Scheduling: Order office supplies and schedule appointments, ensuring timely and efficient service.
  • Customer Service: Provide exceptional customer service, responding to client inquiries and resolving issues in a professional and courteous manner.
  • Financial Transactions: Receive and process payments, as well as issue receipts and invoices.
  • Communication: Answer telephone calls and relay messages, ensuring clear and effective communication with clients and staff.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a customer-facing role.
  • Language: Fluency in English.
  • Work Schedule: 40 hours per week.

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