Customer Service Supervisor

5 days ago


Sherwood Park, Alberta, Canada The UPS Store Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at The UPS Store. As a Customer Service Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Team Leadership: Lead and manage a team of customer service representatives to achieve sales and customer satisfaction goals.
  • Customer Service: Provide exceptional customer service to our customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Training and Development: Train and develop customer service representatives to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Performance Management: Manage the performance of customer service representatives, providing feedback and coaching to help them improve their performance.
  • Process Improvement: Identify opportunities to improve our customer service processes and implement changes to improve efficiency and effectiveness.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a customer service or team leadership role.
  • Skills: Excellent communication and interpersonal skills, ability to lead and manage a team, and strong problem-solving and analytical skills.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced customer service professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



  • Sherwood Park, Alberta, Canada The UPS Store Full time

    Job SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at The UPS Store. As a Customer Service Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam Leadership: Lead a team of customer service...


  • Sherwood Park, Alberta, Canada The UPS Store Full time

    Job SummaryWe are seeking a highly skilled Customer Service Supervisor to join our team at The UPS Store. As a Customer Service Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key ResponsibilitiesTeam Leadership: Lead a team of customer service...


  • Sherwood Park, Alberta, Canada KRAM & ASSOCIATES INC. Full time

    Position OverviewThe role of the Customer Service Operations Supervisor at KRAM & ASSOCIATES INC. is pivotal in ensuring the smooth functioning of our customer service department. This position involves overseeing a dedicated team and maintaining high standards of service delivery.Educational RequirementsCompletion of College or CEGEP education is...


  • Sherwood Park, Alberta, Canada KRAM & ASSOCIATES INC. Full time

    Position OverviewThe role of the Customer Service Operations Supervisor at KRAM & ASSOCIATES INC. involves overseeing a dedicated team to ensure exceptional service delivery and operational efficiency.Key ResponsibilitiesAuthorize Transactions: Manage and approve routine deposits and withdrawals to maintain financial integrity.Work Scheduling: Develop and...


  • Sherwood Park, Alberta, Canada Super Homes Full time

    About the RoleWe are seeking a highly organized and reliable Customer Service Supervisor to join our team at Super Homes. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and SupervisionSupervise a team of 3-4 customer service...


  • Sherwood Park, Alberta, Canada Super Homes Full time

    About the RoleWe are seeking a highly organized and reliable Customer Service Supervisor to join our team at Super Homes. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and SupervisionSupervise a team of 3-4 customer service...


  • Sherwood Park, Alberta, Canada Super Homes Full time

    About the RoleWe are seeking a highly organized and reliable Customer Service Supervisor to join our team at Super Homes. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and SupervisionSupervise a team of 3-4 customer service...


  • Sherwood Park, Alberta, Canada Super Homes Full time

    About the RoleWe are seeking a highly organized and reliable Customer Service Supervisor to join our team at Super Homes. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesLeadership and SupervisionSupervise a team of 3-4 customer service...


  • Sherwood Park, Alberta, Canada Super Homes Full time

    About the RoleWe are seeking a highly organized and reliable Customer Service Supervisor to join our team at Super Homes. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesReporting and Analysis: Prepare and submit regular reports on customer service...


  • Sherwood Park, Alberta, Canada Cafe Celeste Bistro Full time

    Position OverviewThe role of the Food Service Supervisor at Cafe Celeste Bistro involves overseeing the quality of food and service provided to customers. This position is essential in maintaining high standards and ensuring customer satisfaction.Educational RequirementsCompletion of secondary (high) school graduation certificate is required.Work...


  • Sherwood Park, Alberta, Canada Little Caesars Pizza of Alberta Inc. Full time

    Job SummaryWe are seeking a highly skilled Food Service Supervisor to join our team at Little Caesars Pizza of Alberta Inc. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our food meets the highest quality...


  • Sherwood Park, Alberta, Canada Burrito Libre Restaurants Inc. Full time

    Job SummaryBurrito Libre Restaurants Inc. is seeking a highly motivated and experienced Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our food meets the highest quality...


  • Sherwood Park, Alberta, Canada Burrito Libre Restaurants Inc. Full time

    Job SummaryBurrito Libre Restaurants Inc. is seeking a highly motivated and experienced Food Service Supervisor to join our team. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and that our food meets the highest quality...


  • Sherwood Park, Alberta, Canada Super Homes Full time

    About the RoleWe are seeking a highly organized and reliable Customer Service Supervisor to join our team at Super Homes. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesReporting and Analysis: Prepare and submit regular reports on customer service...


  • Sherwood Park, Alberta, Canada Super Homes Full time

    About the RoleWe are seeking a highly organized and reliable Customer Service Supervisor to join our team at Super Homes. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our customer service department.Key ResponsibilitiesReporting and Analysis: Prepare and submit regular reports on customer service...


  • Sherwood Park, Alberta, Canada Jugo Juice Full time

    Position OverviewThe Food Services Supervisor plays a crucial role in overseeing the daily operations of our food service establishment. This position requires a strong focus on customer satisfaction and efficient service delivery.QualificationsEducation: Completion of secondary (high) school graduation certificate is required.Experience: A minimum of 1 year...


  • Sherwood Park, Alberta, Canada New Asian Village Sherwood Park Full time

    Job Title: Food Service SupervisorWe are seeking a highly skilled Food Service Supervisor to join our team at New Asian Village Sherwood Park. As a key member of our food service team, you will be responsible for ensuring the highest quality of food and service to our customers.Key ResponsibilitiesOperational Management: Establish and implement efficient...


  • Sherwood Park, Alberta, Canada Cafe Celeste Bistro Full time

    Position OverviewThe role of the Food Service Supervisor at Cafe Celeste Bistro is crucial in maintaining the high standards of our dining experience. This position involves overseeing the quality of food and service provided to our guests.Key ResponsibilitiesQuality Assurance: Ensure that all food items and service meet established quality control...


  • Sherwood Park, Alberta, Canada Burrito Libre Restaurants Inc. Full time

    Position OverviewThe Food Services Supervisor at Burrito Libre Restaurants Inc. plays a crucial role in overseeing the daily operations of our culinary team. This position requires a dedicated individual who can ensure that our food service meets the highest standards of quality and efficiency.Key ResponsibilitiesEducation: Secondary (high) school graduation...


  • Sherwood Park, Alberta, Canada Super Homes Full time

    Position OverviewAs a Customer Service Supervisor at Super Homes, you will play a crucial role in overseeing our service team and ensuring high-quality customer interactions.QualificationsEducation: Completion of secondary (high) school graduation certificateExperience: 2 to 3 years in a supervisory roleKey ResponsibilitiesGenerate production and other...