Culinary Department Manager

2 weeks ago

Victoria, British Columbia, Canada Pho Boi Restaurant Mayfair Ltd Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Pho Boi Restaurant Mayfair Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Supervise and Coordinate Staff

Lead and motivate a team of staff members to ensure that they are working efficiently and effectively to meet the needs of our customers.

Train and Develop Staff

Provide ongoing training and development opportunities to help staff members improve their skills and knowledge, and to ensure that they are equipped to provide excellent customer service.

Manage Inventory and Supplies

Oversee the ordering and inventory of food, beverages, and supplies to ensure that we have the necessary resources to meet customer demand.

Ensure Quality and Safety Standards

Implement and maintain high standards of quality and safety in all aspects of our restaurant operations, including food preparation, presentation, and service.

Manage Customer Service

Respond to customer complaints and concerns in a professional and courteous manner, and work to resolve issues promptly and efficiently.

Maintain Records and Reports

Keep accurate and up-to-date records of sales, inventory, and other key metrics to help inform business decisions and improve performance.

Requirements
  • Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years of experience in a food service management role

Work Environment

Fast-paced environment with frequent deadlines and pressure to perform

Work Setting

Restaurant environment with exposure to odors, heat, and physical demands

Physical Demands

Combination of sitting, standing, walking, and standing for extended periods

Personal Suitability

Excellent communication and interpersonal skills, with the ability to work effectively in a team environment

Working Conditions

This is a permanent, full-time position with a regular schedule of 37-40 hours per week. The successful candidate will be required to work a variety of shifts, including evenings and weekends.

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