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Culinary Department Manager

2 months ago

Victoria, British Columbia, Canada Yua Japanese Bistro Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Yua Japanese Bistro. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our food service establishment.

Key Responsibilities
  • Supervise and Coordinate Staff: Oversee the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train and Develop Staff: Provide training and guidance to staff on job duties, sanitation, and safety procedures, as well as ongoing coaching and feedback to ensure they meet our high standards.
  • Inventory Management: Estimate and manage inventory of ingredients and supplies required for meal preparation, ensuring that we always have the necessary stock to meet customer demand.
  • Quality Control: Ensure that all food and service meet our quality control standards, maintaining the highest level of quality and consistency in everything we do.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner, ensuring that every customer leaves our establishment satisfied.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights to inform our business decisions.
Requirements
  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience in a food service establishment
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information