Restaurant Floor Manager

1 week ago


New Westminster, British Columbia, Canada EightSix Network Full time

Job Overview

We are seeking a skilled Restaurant Floor Manager to join our team at EightSix Network. As a key member of our restaurant team, you will be responsible for ensuring exceptional customer service and a positive dining experience for our guests.

Key Responsibilities:

  • Provide outstanding customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Lead by example, demonstrating a positive and friendly demeanor, and actively listening to customers' suggestions and concerns.
  • Develop and maintain strong relationships with guests, building trust and loyalty through effective communication and conflict resolution skills.
  • Collaborate with the restaurant team to ensure seamless service delivery, including food and drink recommendations, and special events.
  • Ensure attention to detail, maintaining high standards of cleanliness, organization, and presentation in the restaurant.
  • Support business operations, performing administrative tasks, and contributing to the overall success of the restaurant.

Requirements:

  • College Diploma
  • Food Safe Level 1
  • High School Diploma
  • OpenTable Experience
  • POS - Squirrel
  • Serving It Right
  • Work Permit

What We Offer:

As a Restaurant Floor Manager at EightSix Network, you will have the opportunity to develop your skills and experience in a dynamic and fast-paced environment. We offer a competitive salary, opportunities for professional growth, and a collaborative team culture.


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