Front Desk Associate

4 weeks ago

Amherst, Canada Super 8 Hotel Amherst Full time
Job Title: Guest Service Representative

We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Super 8 Hotel Amherst.

Job Summary:

The Guest Service Representative will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay. This includes registering arriving guests, processing group arrivals and departures, taking and canceling room reservations, and providing information on hotel facilities and services.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges, and receive payments
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e., faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wake-up calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Work with minimal supervision
Requirements:
  • Computer and technology knowledge
  • Multi-line switchboard
  • Computerized bookkeeping system
  • Central reservation system (CRS)
  • Spreadsheet
  • Internet
What We Offer:
  • Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
  • Gratuities
  • Group insurance benefits

We are an equal opportunities employer and welcome applications from all qualified candidates.

  • Front Desk Associate

    3 weeks ago

    Amherst, Canada Super 8 Hotel Amherst Full time

    We are seeking a skilled Front Desk Associate to join our team at Super 8 Hotel Amherst. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our guests.Key Responsibilities:Guest Registration: Register arriving guests and assign rooms in a timely...

  • Front Desk Associate

    3 weeks ago

    Amherst, Canada Super 8 Hotel Amherst Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Super 8 Hotel Amherst. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesRegister arriving...

  • Front Desk Associate

    3 weeks ago

    Amherst, Canada Super 8 Hotel Amherst Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Super 8 Hotel Amherst. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and maintaining the highest level of customer satisfaction.Key...

  • Front Desk Associate

    4 weeks ago

    Amherst, Canada Super 8 Hotel Amherst Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Super 8 Hotel Amherst.Job Summary:The Guest Service Representative will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay. This role requires strong...

  • Front Desk Associate

    3 weeks ago

    Amherst, Canada Super 8 Hotel Amherst Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Super 8 Hotel Amherst.Job Summary:The Guest Service Representative will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay. This role requires strong...

  • Front Desk Associate

    4 weeks ago

    Amherst, Canada Super 8 Hotel Amherst Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Super 8 Hotel Amherst.Job Summary:The Guest Service Representative will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay. This includes registering arriving...

  • Front Desk Associate

    4 weeks ago

    Amherst, Canada Super 8 Hotel Amherst Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Super 8 Hotel Amherst.Job Summary:The Guest Service Representative will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay. This includes registering arriving...

  • Front Desk Associate

    4 weeks ago

    Amherst, Canada Super 8 Hotel Amherst Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Super 8 Hotel Amherst.Job Summary:The Guest Service Representative will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay. This role requires strong...

  • Front Desk Associate

    4 weeks ago

    Amherst, Canada Super 8 Hotel Amherst Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Super 8 Hotel Amherst.Job Summary:The Guest Service Representative will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay. This role requires strong...

  • Customer Service Desk Associate

    5 months ago

    Amherst, Canada Walmart Canada Full time

    **Position Summary... **:A Courtesy Desk Associate provides friendly and professional Customer Service, represents Company values to the public, ensures proper adherence to Company policies and maintains security in front end operations, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. **What you'll...

  • Hotel Front Desk Representative

    3 weeks ago

    Amherst, Canada Super 8 Hotel Amherst Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Representative to join our team at Super 8 Hotel Amherst. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing guest arrivals and departures, and ensuring a seamless experience for our guests.Key...

  • Grocery Associate

    5 months ago

    Amherst, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Associate will...

  • Grocery Associate

    3 weeks ago

    Amherst, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Associate will...

  • Consumables Associate

    5 months ago

    Amherst, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Associate will...

  • General Merchandise Associate

    5 months ago

    Amherst, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by completing assigned handheld device and modular activities, while maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Associate will...

  • Deli Associate

    5 months ago

    Amherst, Canada Walmart Canada Full time

    **Position Summary... **:A Deli Stocker properly maintains, zones, and stocks his/her assigned area, assists customers and maintains modular and feature presentations, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal - Mart. **What you'll do...**: 1. Zoning the department. 2. Rotating stock and checking for...

  • Assistant General Manager

    5 months ago

    Amherst, Canada Comfort Inn Amherst Full time

    **THE OPPORTUNITY**: ASSISTANT GENERAL MANAGER - Contract Position REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company...

  • Hotel Operations Manager

    1 month ago

    Amherst, Canada Comfort Inn Amherst Full time

    The OpportunityWe are seeking a seasoned General Manager to lead our hotel operations and drive business success.About the RoleThe General Manager is responsible for overseeing all aspects of hotel operations, including guest relations, front desk, sales, housekeeping, maintenance, product quality, accounting, team building, and staff development. This role...

  • Hotel Operations Manager

    1 month ago

    Amherst, Canada Comfort Inn Amherst Full time

    The OpportunityWe are seeking a seasoned General Manager to lead our hotel operations and drive business success.About the RoleThe General Manager is responsible for overseeing all aspects of hotel operations, including guest relations, front desk, sales, housekeeping, maintenance, product quality, accounting, team building, and staff development. This role...

  • Hotel Front Desk Agent

    4 weeks ago

    Amherst, Canada Super 8 Hotel Amherst Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Super 8 Hotel Amherst.Job Summary:The Guest Service Representative will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay. This role involves registering...