Registration Manager

3 days ago


Toronto, Ontario, Canada Direct Travel Full time
Job Title: Registration Manager - Bilingual Spanish/English

We are seeking a highly skilled Registration Manager to join our team at Direct Travel. As a key member of our registration operations team, you will be responsible for managing the registration process for our clients, ensuring a seamless and positive experience for attendees.

Key Responsibilities:
  • Manage registration databases to maintain data integrity
  • Produce and maintain reports and manifests as needed
  • Collaborate closely with program managers and internal teams to ensure data alignment with program needs
  • Partner with project managers to provide personalized print materials based on registration data
  • Manage on-site attendee experience if on-site for program execution
  • Interact directly with attendees on program-related inquiries
  • Act as main contact for hotel room requirements and manage all aspects of hotel room block
Requirements:
  • Bachelor's degree in Hospitality, Business, or a related field
  • Minimum of 2 years of experience in data management/customer service
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Knowledgeable in Microsoft Teams, SharePoint, One Drive, Zoom, and other collaboration tools
  • Proficient in database management tools
  • Bilingual in English and Spanish is an asset
What We Offer:

At Direct Travel, we offer a comprehensive benefits package, including medical, dental, and vision benefits, as well as an employee rewards and recognition program. We are committed to providing a positive and inclusive work environment that supports the growth and development of our employees.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for registration operations, we encourage you to apply for this exciting opportunity.



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