Event Registration Manager

2 weeks ago


Toronto, Ontario, Canada Wynford Full time
About Wynford

We are a brand experience company that specializes in creative and event production, experiential events, and incentive travel. Our mission is to partner with clients to strengthen their cultures and drive results through transformational live and digital events and experiences.

About the Opportunity

We are seeking an Engagement & Registration Manager to join our dynamic team. This full-time role reports to the Supervisor, Engagement & Registration Solutions, and offers a hybrid work environment. The ideal candidate will be a detail-oriented customer service expert with experience in registration management and data handling.

Key Responsibilities
  • Manage participant communication, including email and phone interactions
  • Collaborate with project teams and consult with clients on best practices and solutions
  • Review and test websites, including registration development and quality control
  • Provide onsite support for data management and rooming/hotel contact
  • Identify opportunities for upsell and work with the sales and events team on App solutions
Requirements
  • Post-secondary education in business, event management, or a related field
  • Experience in customer service or administrative roles, preferably in the travel, hotel, or event sectors
  • Fluency in English, with proficiency in both written and verbal French considered a strong asset
  • Technical skills in Google Suite, Microsoft Office, and Cvent
  • Ability to work in a fast-paced environment and juggle multiple tasks under pressure
What We Offer
  • Competitive salary with a comprehensive benefits package
  • Hybrid work environment with flexibility and work-life balance
  • Professional development opportunities, including training and industry memberships
  • Wellness benefits, including health and dental plans and fitness discounts
  • Extra perks, including discounts on activities and retail stores


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