Insurance Claims Trainee

4 weeks ago


Montreal, Quebec, Canada Wawanesa Insurance Full time

Key Responsibilities

  • Deliver outstanding customer support. Analyze policy documents, determine applicable coverage, and ensure proper allocation of reserves.
  • Assess claims to establish liability.
  • Review pertinent information from sources such as expert evaluators, independent claims professionals, contractors, and repair shops to assess damages.
  • Facilitate services with vendors and service providers.
  • Manage claims from initiation to resolution in a proactive manner.
  • Ensure the accuracy of records in the claims management system in accordance with company standards and policies.
  • Keep informed about the latest legislative updates and industry developments in the insurance sector.
  • Undertake additional tasks as requested.

Required Qualifications

  • Fluent in both French and English.
  • Acquire the Claims Adjuster License from the Financial Markets Authority (AMF) within six months of employment.
  • Excellent customer service abilities, including the capacity to show empathy and concern for client satisfaction.
  • Strong analytical and investigative skills.
  • Effective time management and organizational capabilities, along with the ability to prioritize tasks in a dynamic, fast-paced environment.
  • High attention to detail and precision in data entry.
  • Proficient negotiation skills.

Wawanesa Insurance takes pride in being one of the leading employers in Canada, recognized for our exceptional workplace culture.

Commitment to Diversity, Equity, and Inclusion

Wawanesa Insurance is an equal opportunity employer dedicated to fostering a diverse, equitable, and inclusive workforce for all. We provide equal employment opportunities to all employees and applicants, regardless of their protected status. Special accommodations related to disability or medical needs are available upon request for all aspects of the selection process.

If you are interested in this rewarding opportunity at Wawanesa Insurance, we encourage you to submit your resume.

All candidates for a position at Wawanesa Insurance will undergo our screening process.



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