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Insurance Claims Specialist
2 months ago
Job Summary
Wawanesa Insurance is seeking a highly skilled and detail-oriented Expert Claims Adjuster to join our team. As a key member of our claims department, you will be responsible for investigating and resolving insurance claims in a fair and timely manner.
Key Responsibilities
- Provide exceptional customer service by responding to customer inquiries and resolving claims in a professional and courteous manner.
- Conduct thorough investigations of claims to determine liability and ensure that customers receive fair and timely settlements.
- Collaborate with internal stakeholders, including underwriters and claims examiners, to ensure that claims are processed efficiently and effectively.
- Develop and maintain strong relationships with customers, agents, and other stakeholders to ensure that claims are resolved in a timely and satisfactory manner.
- Stay up-to-date with industry trends and regulatory changes to ensure that claims are processed in compliance with all relevant laws and regulations.
- Perform other duties as assigned by management.
Requirements
- Fluency in French and English is required.
- Obtaining the Chartered Insurance Professional (CIP) designation within 6 months of hire is required.
- Excellent analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- Strong communication and interpersonal skills, with the ability to work effectively with customers, agents, and other stakeholders.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- High level of accuracy and attention to detail, with the ability to maintain accurate records and reports.
- Strong negotiation skills, with the ability to resolve disputes and negotiate settlements.
About Wawanesa Insurance
Wawanesa Insurance is a leading provider of insurance products and services in Canada. We are committed to providing exceptional customer service and building strong relationships with our customers and stakeholders. We offer a competitive compensation package, including a comprehensive benefits program and opportunities for professional development and advancement.